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SETUP | BIAS ADJUST | ADAPTIVE RIDE DYNAMICS | MODES | ADVANCED SETTINGS

RockShox Flight Attendant leaves no stone unturned or pedal stroke unnoticed. Data from the terrain, bike, and you—the rider—enable it to constantly optimize your suspension state. It learns after every ride, adapts, and personalizes settings to match your effort. 

Let’s get your bike set up and ready to fly.

SETUP

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1. SYSTEM INSTALLATION

Make sure your Flight Attendant components (Fork Control Module, Rear Shock Motor Module, Crankset Power Meter) are installed properly by following the Flight Attendant User Manual.

READ THE MANUAL

TECH TIP: To get the most out of your riding, we suggest adding an Eagle AXS or Eagle AXS Transmission drivetrain.

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2. SYSTEM WAKE UP AND PAIRING

Your Flight Attendant system utilizes SRAM AXS Technology. You’ll need to pair your Flight Attendant components together, starting with the Control Module, and include any other SRAM AXS components on your bike (like your drivetrain and Reverb AXS seatpost) when pairing the system.

WATCH THE VIDEO

TECH TIP: Before your first ride, check each AXS component in the SRAM AXS app for firmware updates.

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3. SUSPENSION SETUP

To properly set up Flight Attendant, your suspension (fork and rear shock) must be set to the correct air pressure. Check out the air chart on your fork’s left side lower leg or use the TrailHead App for your recommended starting air pressure.

WATCH THE VIDEO

TECH TIP: Our TrailHead App offers tuning recommendations, product documents, service information, and more!

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4. SYSTEM CALIBRATION

Calibration tells the system where the components exist in space. Flight Attendant remembers everything, so next time you can get right to riding.

Watch the video

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5. GO RIDE

You're all set up and ready ride! If you'd like further personalize your Flight Attendant system, check out Bias Adjust, Adaptive Ride Dynamics, and Advanced Settings below.

BIAS ADJUST

Bias Adjust gives you the power to fine tune how Flight Attendant reacts to your personal ride style while in Auto Mode. There’s no right or wrong—Bias Adjust is all about dialing in the feel to match your preferences.

From the factory, the system is set right in the middle at Zero Bias for an effective balance of all three suspension positions (Open, Pedal, and Lock positions), but you can change your Bias setting at any point during your ride.

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POSITIVE BIAS

When you Bias the system towards Lock Position (+1 or +2), it favors firmer positions to maximize rider efficiency.

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NEGATIVE BIAS

When you Bias the system toward Open Position (-1 or -2), it will be less likely to lock, giving you a more comfortable ride.

ADAPTIVE RIDE DYNAMICS

Flight Attendant has a new tool that enables the algorithm to learn how you ride to continuously personalize your suspension: Adaptive Ride Dynamics. The algorithm collects fresh data to precisely calculate your personalized Effort Zones all season long—the more you ride, the better Flight Attendant understands how you ride!

Read more

Sprint Zone

SPRINT ZONE

When sprinting for the finish or past the competition, Flight Attendant will enter the Sprint Zone and prioritize efficiency above all else.

High Effort Zone

HIGH EFFORT ZONE

When you are pushing near your limit, Flight Attendant adjusts your suspension for a firmer and efficient ride feel. This matches an all-out effort on flat terrain or a steep climb.

Medium Effort Zone

MEDIUM EFFORT ZONE

When your effort level is sustained and moderate, Flight Attendant adjusts to a balance of comfort and efficiency. This gives your bike's suspension a more reactive feel for a broad range of terrain.

Low Effort Zone

LOW EFFORT ZONE

When your effort level is at or near recovery, Flight Attendant will set your suspension to a more comfortable feel. More often than not, this Effort Zone results in a more open suspension position.

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MODES

You can also personalize your ride experience with Flight Attendant’s Modes.

 

Auto Mode

AUTO MODE

Auto Mode ensures your suspension is always in the right position at exactly the right time, automatically shifting between Open Position, Pedal Position, and Lock Position before the thought ever crosses your mind.

Manual Mode

MANUAL MODE

On those rare occasions when you need to opt out of Flight Attendant's Auto Mode, the control is there. You can enter Manual Mode by pressing the Mode button on the Control Module. From there, toggle through the suspension states using the +/- button on the Control Module or on the fly with the AXS 2-Button Controller.

Override Mode

OVERRIDE MODE

Shortcut to your desired Override position (Open, Pedal, or Lock) by clicking the assigned AXS controller button, then when ready, click the same button to re-engage Auto Mode without missing a beat.

 

TECH TIP: New in-app settings allow you to choose between an instant press, a short .5-second press, or a longer 1-second hold to switch to Override Mode.

Search Mode

SEARCH MODE

If your Power Meter, Pedal Sensor, or E-MTB’s Cadence Sensor goes to sleep, the system will enter Search Mode. Spin the crank to wake up the sensor, and the system will go into Auto Mode.

Safe Mode

SAFE MODE

The Flight Attendant system enters Safe Mode when the battery level of a component has reached a critically low state, or if a battery is missing from a component. Install a fully charged battery to return to Auto Mode.

LEARN ABOUT AXS BATTERIES

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ADVANCED SETTINGS

Download the AXS App to control and personalize your Flight Attendant system.

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LOCK DISABLE

New in-app settings allow you to choose from two Lock Disable settings: full system (fork and shock) or fork only. When these settings are selected, the system will toggle between only Open and Pedal suspension settings while in Auto Mode.

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CONFIGURE CONTROLS

In the AXS app, you can customize all of your AXS-enabled component controls. Switch which button shifts up or down, and which toggles between Ride Modes—each command is up to you! New in-app settings also allow you to customize the button action when you switch to Override Mode. Choose between an instant press, a short .25 press, or a longer one-second hold.

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DARK MODE

Enabling Dark Mode reduces LED illumination on the Control Module while you're riding. Your LEDs will still light up when the Menu Button, Adjustment Buttons (+/-), or AXS controller paddles are pressed. Dark Mode can be enabled separately for Suspension Position (Open, Pedal, Lock) and Effort Zone (Low, Medium, High, Sprint) LEDs.

Questions about upgrade kits, functionality, or troubleshooting? Check out the FAQ.

Additional questions? Reach out to our Rider Support team.