ORDERS & RETURNS
North America
Need to return a SRAM.COM purchase?
- New, unused items, purchased via the SRAM.com online store can be returned within 30 days for a full refund to your original method of payment, less the shipping cost.
- Please be ready to provide the following information when requesting a Return Authorization.
- Customer name
- Sales order #
- Reason for return
- If you purchased your product in-store or from an independent retailer, please contact your retailer to arrange a return.
- Please submit your request through this form.