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Need to return a SRAM.COM purchase?

  • New, unused items, purchased via the SRAM.com online store can be returned within 30 days for a full refund to your original method of payment, less the shipping cost.​
  • Please be ready to provide the following information when requesting a Return Authorization.​
    • Customer name
    • Sales order #
    • Reason for return 
  • If you purchased your product in-store or from an independent retailer, please contact your retailer to arrange a return.
  • Please submit your request through this form.